Recently I tried to create a customize a character on silver server , but then I return to main menu and when I tried to enter again my character was a bald men . I need help to make another character customization and also to fix the bug for new players

Recently I tried to create a customize a character on silver server , but then I return to main menu and when I tried to enter again my character was a bald men . I need help to make another character customization and also to fix the bug for new players

 

Hi @agathie0321

 

I'm sorry for the inconvenience.

I would like to inform you that this is a bug recently experienced and that our developer is working on to fix it. As a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game and that you will be able to use after the 4th badge in kanto.

Therefore, you can rush the customization of your character and change it later through this item.

Is it fine for you?

 

Looking forward to your reply, have a wonderful day !

Yes please , I would be nice . I dont want to be bald :(

Yes please , I would be nice . I dont want to be bald :(

 

Hi @agathie0321

 

I'm sorry for the inconvenience.

I can see that your character on Silver is customized and it is not bald. Could you please check that?

 

Looking forward to your reply, have a wonderful day !