Bug catching area crash

[Sravan94]

Hi,

 

Everytime i go to bug catching area it freezes on the spot. Yesterday, i just talked to npc for bug catching, it froze. Please do something. I can't do bug catching anymore.

 

In game - Sravanzero

[Shinohara]

Hi,

 

Everytime i go to bug catching area it freezes on the spot. Yesterday, i just talked to npc for bug catching, it froze. Please do something. I can't do bug catching anymore.

 

In game - Sravanzero

 

 

Hi @SraVan94

 

I'm sorry for the inconvenience. Could you please try the following and check if it fixes your errror:

1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

If this didn't help, could you please take a screenshot/evidence of the error and attach it in the thread.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

[Sravan94]

Hi,

 

I have done the above today and tried bug catching again after cool down. Today also it froze in middle of battle. This happening every time these days. I couldn't do bug catching from last 5 days. It definitely seems to be a bug. Please look into this.

 

In game name- sravanzero

[Shinohara]

Hi,

 

I have done the above today and tried bug catching again after cool down. Today also it froze in middle of battle. This happening every time these days. I couldn't do bug catching from last 5 days. It definitely seems to be a bug. Please look into this.

 

In game name- sravanzero

 

Hi @SraVan94

 

I'm sorry for the inconvenience.

I would like to inform you that what you experienced is what we call ZombieDisconnection, that is a bug that disconnect you while in-game and leave you on "please wait" or simply disconnect you from the server but that doesn't bring you back to the login.

Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash.-

I would like to assure you anyway that this is our main priority in this moment, as we understand that getting frequently disconnections may be frustrating.

 

Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and updates.

 

Let me know if you have any further questions or if something is unclear.

Have a wonderful day !