Irruushi Posted January 25, 2019 Share Posted January 25, 2019 hello, I have a problem I try to download the new patch but it's been 4 hours that I wait and I havent a connection problem I would like you to help me! I already tried to re-download the game Link to comment Share on other sites More sharing options...
Fluffles Posted January 26, 2019 Share Posted January 26, 2019 hello, I have a problem I try to download the new patch but it's been 4 hours that I wait and I havent a connection problem I would like you to help me! I already tried to re-download the game Hi there. Sorry for the inconvenience. Could you please try all of the following? Hi there. Can you please try all of the following? Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Let me know if this fixes it for you. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Irruushi Posted January 26, 2019 Author Share Posted January 26, 2019 it blocks here , i have tried what you have told me to do , but that doesnt works :/ Link to comment Share on other sites More sharing options...
Fluffles Posted January 27, 2019 Share Posted January 27, 2019 it blocks here , i have tried what you have told me to do , but that doesnt works :/ Hi there. Can you please try to install .NET Framework 4.0? If you've installed it and it still does not work, please do the following: - Go to the folder C:\Users\YourUsername\AppData\Local\Temp\ (Replace YourUsername with your Windows usernamen). - Find a folder that starts with PRO_ and open it. If you have more than one, open the latest one. Start the ClientPatcher.exe. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Irruushi Posted January 27, 2019 Author Share Posted January 27, 2019 thx a lot , the problem is resolved Sorry forget to say it Link to comment Share on other sites More sharing options...
Fluffles Posted January 27, 2019 Share Posted January 27, 2019 thx a lot , the problem is resolved Sorry forget to say it Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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