Hi, im playing the game on samsung s8 and cant connect sinc a week to server, i deleeted the game and downloaded new about 100 times, disabel my antivirus, register a new account still cant connect to server its realy anoying, on pc it works fine but not on my phone why ? Is it a bug ? And how long you need to fix it? Thx

Hi, im playing the game on samsung s8 and cant connect sinc a week to server, i deleeted the game and downloaded new about 100 times, disabel my antivirus, register a new account still cant connect to server its realy anoying, on pc it works fine but not on my phone why ? Is it a bug ? And how long you need to fix it? Thx

Hi there. Sorry for the inconvenience. Unfortunately, our servers seem to be find and the error seems to come from your end. Could you please try to restart your internet connection? If this doesn't work, please check with the following questions:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.