Slxo6 Posted January 28, 2019 Share Posted January 28, 2019 I started to play this game after some months again, but now i cannot conect to the gold server. Could you pls help me? thanks Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 28, 2019 Administrator Share Posted January 28, 2019 I started to play this game after some months again, but now i cannot conect to the gold server. Could you pls help me? thanks Hi @sixo6 I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Slxo6 Posted January 28, 2019 Author Share Posted January 28, 2019 If I click on Login Gold, first comes connecting to server..., after that there stands can not connect to server. It`s like my Internet doesn´t work, but it does. I also reset my internet but it doesn´t work Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 1, 2019 Administrator Share Posted February 1, 2019 If I click on Login Gold, first comes connecting to server..., after that there stands can not connect to server. It`s like my Internet doesn´t work, but it does. I also reset my internet but it doesn´t work Hi @slxo6 I'm sorry for the inconvenience. Could you please try the following and tell me if you've been able to solve your issue: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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