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i am trying to make a account for my friend and it says we need to verify the email adres but it does not send us a mal to the email to verify the account we tried it 3 times but there is no mail popping up and im sure we type the email right.

 

Hi @SjoerdMans

 

I'm sorry about the inconvenience.

Could you please follow the steps HERE to get the activation email resent? Remember to check the junk mail and make sure to the email correctly. Also, take note that the email could take up to 30 minutes to be received.

Also, using a different browser such as Firefox or Chrome could also help along with google chrome.

If you should not reiceve the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable.

 

Let me know if you have been successful in solving your issue and if you have any other questions.

Have a wonderful day !

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Please do not contact staff members for private support

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