cannot enter gold account (no ban)

[Theballer]

good morning staff! i have no chance to enter back my account gold. i've checked and both my silver and gold account are active without any kind of restriction. why can't i enter my gold one? i'm 100% sure i am not banned cause there are no reason for it to happen.

thanking you in anticipation por patience and kindness. hope to get back from you as soon as possible! :) thanks for this amazing game!

[Fluffles]

good morning staff! i have no chance to enter back my account gold. i've checked and both my silver and gold account are active without any kind of restriction. why can't i enter my gold one? i'm 100% sure i am not banned cause there are no reason for it to happen.

thanking you in anticipation por patience and kindness. hope to get back from you as soon as possible! :) thanks for this amazing game!

Hi there. The servers are currently down to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. However, we are unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash.

 

Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord.

 

As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.