Ilijastheking Posted February 11, 2019 Share Posted February 11, 2019 I acidentally released my female ralts lvl 66 , id is on ss Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 11, 2019 Administrator Share Posted February 11, 2019 I acidentally released my female ralts lvl 66 , id is on ss Hi @IlijasTheKing I'm sorry for the inconvenience. Unfortuantely, in this moment the recover may take a while since we're currently experiencing issues. However i will personally assist you with the recover of your account as soon as these issues get solved. I will update you through this post once the issue will be solved and the pokemon recovered. Also, in the future please remember to use the RESTORE POKEMON MEGATHREAD Please, be patient in the while, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Ilijastheking Posted February 11, 2019 Author Share Posted February 11, 2019 Hi @IlijasTheKing I'm sorry for the inconvenience. Unfortuantely, in this moment the recover may take a while since we're currently experiencing issues. However i will personally assist you with the recover of your account as soon as these issues get solved. I will update you through this post once the issue will be solved and the pokemon recovered. Also, in the future please remember to use the RESTORE POKEMON MEGATHREAD Please, be patient in the while, have a wonderful day ! Thank you Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 13, 2019 Administrator Share Posted February 13, 2019 Thank you Hi @IlijasTheKing I'm sorry for the inconvenience. I would like to inform you that your Ralts has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, as stated above, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Ilijastheking Posted February 13, 2019 Author Share Posted February 13, 2019 P.s my ralts which i released had leftovers on them i received ralts back but no leftovers ty Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 13, 2019 Administrator Share Posted February 13, 2019 P.s my ralts which i released had leftovers on them i received ralts back but no leftovers ty Hi @IlijasTheKing I'm sorry for the inconvenience. I'm sorry to inform you that once you release a Pokémon any possible held item gets automatically deleted. Unfortunately we have no way to confirm that the item was there or not, therefore we are not able to refund it. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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