resolved Suicune boss

[Atomical]

The server crashed and i can t battle now i need wait other 12 days and my streak reset

[Juliph]

The server crashed and i can t battle now i need wait other 12 days and my streak reset

Hi there, @AtomicAl

 

I would first like to start off by saying we sincerely sorry for the inconvenience you are experiencing. Although the boss was reworked you were kicked from the server before it crashed causing it to think you were disconnected instead of it thinking you crashed. With that said, it is unfortunate to say but nothing can be done about your lost streak and cool down of your Suicune boss.

 

This is due to our Policy stated in the Common Issues Thread..

 

~ Lost by crash issues (Including disconnections and rollbacks)

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

If you have further questions please refer to the Common Issues Thread down below.

 

Common Issue Thread

 

I know it is unfortunate but nothing can be done in regard to this situation.

 

With that said I will now be closing this thread. If you have anymore questions or concerns, please do not hesitate to create another thread and I will be happy to assist you :)

 

Have a wonderful day!

 

Deepest Regards, Juliph