When I receive mails in the mailbox, it does not let me open the mail and for that reason, nor pick up the item that they sent me. I do not know if it only happens to me or to more players, I wait for your answer soon.

 

Thank you.

When I receive mails in the mailbox, it does not let me open the mail and for that reason, nor pick up the item that they sent me. I do not know if it only happens to me or to more players, I wait for your answer soon.

 

Thank you.

Hi there, @Aniren

 

I would like to thank you for taking the time to report this bug for us, as it is a huge help that the community finds problems that may otherwise go unnoticed by us.

 

I am happy to say that the bug you are reporting know and is currently in progress to being fixed. However, I do not have a set date or time that you can expect for this to be fixed

 

Please let me know here, if my answer helps or if you have any other questions or concerns! looking forward to your reply :)

 

Kindest Regards, Juliph

Hello again, thanks for giving me a quick response.

 

It still doesn't work for me, but as it says in the previous message, I'll wait for you to solve the problem.

 

Thank you very much for the attention, greetings.

Hello again, thanks for giving me a quick response.

 

It still doesn't work for me, but as it says in the previous message, I'll wait for you to solve the problem.

 

Thank you very much for the attention, greetings.

Hi there again

 

I would like to first and foremost thank you for your patience in this matter and would also like to add that I do humbly apologize for inconvenience the delay in my response may have caused.

 

With that said, I am pleased to say the problem you were experiencing should be fixed now.

 

Could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system.

 

Client Downloads

 

Please let me know here if this fixes your problem. Looking forward to your reply :)

 

Deepest Regards, Juliph

Hi there again

 

I would like to first and foremost thank you for your patience in this matter and would also like to add that I do humbly apologize for inconvenience the delay in my response may have caused.

 

With that said, I am pleased to say the problem you were experiencing should be fixed now.

 

Could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system.

 

Client Downloads

 

Please let me know here if this fixes your problem. Looking forward to your reply :)

 

Deepest Regards, Juliph

 

Hello again,

thank you for solving the problem and sorry for not answering so far.

 

A greeting!

Hello again,

thank you for solving the problem and sorry for not answering so far.

 

A greeting!

I am glad to see everything is well.

 

With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :)

 

Have a Wonderful Day!

 

Kind Regards, Juliph