Zekolesinge Posted February 17, 2019 Share Posted February 17, 2019 hello, i lost my roselia event because your server crashed and i was fighting him ... give me the pokemon please silver server ig: ZEKOLESINGE Link to comment Share on other sites More sharing options...
Juliph Posted February 17, 2019 Share Posted February 17, 2019 hello, i lost my roselia event because your server crashed and i was fighting him ... give me the pokemon please silver server ig: ZEKOLESINGE Hi there, @ZEKOLESINGE I would first like to start off by saying we sincerely sorry for the inconvenience you are experiencing. Unfortunately, we cannot reward you the event Roseliea you found but lost due to server crashes This is due to our Policy stated in the Common Issues Thread.. ~ Lost by crash issues (Including disconnections and rollbacks) Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. If you have further questions please refer to the Common Issues Thread down below. Common Issue Thread I know it is unfortunate but nothing can be done in regard to this situation. With that said I will now be closing this thread. If you have anymore questions or concerns, please do not hesitate to create another thread and I will be happy to assist you :) Have a wonderful day! Deepest Regards, Juliph 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment Share on other sites More sharing options...
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