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Annoying bug that probably only appears for android players :/

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I also experienced this bug, however i am on windows and it only started today after the new client update.

 

Basically it shows your Pokemon card (whoever is in first slot in my experience) each time i end a battle by fainting a poke or even when i run from a poke, I also tested it with trainers and it also happens after each fainted poke in trainer battle (have not tested in pvp will probably try that later)

 

Im not sure if i can post videos here or i would because it is fairly easy to recreate.

I also experienced this bug, however i am on windows and it only started today after the new client update.

 

Basically it shows your Pokemon card (whoever is in first slot in my experience) each time i end a battle by fainting a poke or even when i run from a poke, I also tested it with trainers and it also happens after each fainted poke in trainer battle (have not tested in pvp will probably try that later)

 

Im not sure if i can post videos here or i would because it is fairly easy to recreate.

Hi there, @Anthony123

 

I would like to first and foremost thank you for your patience in this matter and would also like to add that I do humbly apologize for inconvenience the delay in my response may have caused.

 

With that said, I am pleased to say the problem you were experiencing should be fixed now.

 

Could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system.

 

Client Downloads

 

Please let me know here if this fixes your problem. Looking forward to your reply :)

 

Deepest Regards, Juliph

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Hi there, @Anthony123

 

I would like to first and foremost thank you for your patience in this matter and would also like to add that I do humbly apologize for inconvenience the delay in my response may have caused.

 

With that said, I am pleased to say the problem you were experiencing should be fixed now.

 

Could you start off by re-downloading the latest client at the link I have below. Before downloading the new client again, please be sure to remove and delete all other PRO client files from your system.

 

Client Downloads

 

Please let me know here if this fixes your problem. Looking forward to your reply :)

 

Deepest Regards, Juliph

 

 

Thanks for speedy reply! I did what you said and it seemed to work, I tested with around 20+ wild encounters and no longer was experiencing the bug. Once again thanks for quick reply and quick fix much appreciated. :)

Thanks for speedy reply! I did what you said and it seemed to work, I tested with around 20+ wild encounters and no longer was experiencing the bug. Once again thanks for quick reply and quick fix much appreciated. :)

I am glad to see everything is well.

 

With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :)

 

Have a Wonderful Day!

 

Kind Regards, Juliph

Finale2.png

Please do not contact staff members for private support

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