Pokemon Order

[Dustified]

I cannot rearrange my pokemon order at the top left. I have to go to the Pokecenter and take them out of my lineup and then which ever order I want, I have to arrange them that way. Why can't I arrange them throughout other parts of the world?

[Shinohara]

I cannot rearrange my pokemon order at the top left. I have to go to the Pokecenter and take them out of my lineup and then which ever order I want, I have to arrange them that way. Why can't I arrange them throughout other parts of the world?

 

Hi @Dustified

 

I'm sorry to hear about your situation.

I would like to inform you that once you merged your account, you selected the wrong server where you had no progress. That have lead you to restart your story and, as the merge automatically reordered your Pokémon in a random way, you finished to play the Kanto's story with a Johto's Pokémon in your team.

As you know, you cannot use the Pokémon native other regions while you are playing a specific region, and therefore they should be locked in you rPC until you would have obtained the 8th badge of the current region you are playing. Therefore, all the Pokémon you may have in your party that are not native of Kanto, in this case alakazam, are currently stuck in your team.

 

Before proceeding in moving in your PC your Alakazam, i would like to ask you if you would like to unmerge your account in order to get back all your story-progress or if you would like instead to continue with your current progress and re-do the story.

Please, in case you should decide to unmerge, refrain from doing any trade on the silver server, as that would made you not anymore eligible for the unmerge.

 

Looking forward to your reply, have a wonderful day !

[Dustified]

Yes please unmerge my account so that I can get back my story progress. Thank you so much.

[Dustified]

Hi @Dustified

 

I'm sorry to hear about your situation.

I would like to inform you that once you merged your account, you selected the wrong server where you had no progress. That have lead you to restart your story and, as the merge automatically reordered your Pokémon in a random way, you finished to play the Kanto's story with a Johto's Pokémon in your team.

As you know, you cannot use the Pokémon native other regions while you are playing a specific region, and therefore they should be locked in you rPC until you would have obtained the 8th badge of the current region you are playing. Therefore, all the Pokémon you may have in your party that are not native of Kanto, in this case alakazam, are currently stuck in your team.

 

Before proceeding in moving in your PC your Alakazam, i would like to ask you if you would like to unmerge your account in order to get back all your story-progress or if you would like instead to continue with your current progress and re-do the story.

Please, in case you should decide to unmerge, refrain from doing any trade on the silver server, as that would made you not anymore eligible for the unmerge.

 

Looking forward to your reply, have a wonderful day !

 

 

Yes, please unmerge my account so that I can get my story progress back. Thank you so much.

[Shinohara]

Yes, please unmerge my account so that I can get my story progress back. Thank you so much.

 

Hi @Dustified

 

I'm sorry for the inconvenience

I would like to inform you tht your account has been unmerged and you can now merge it aagain..

You will need to merge your accounts by log in the DASHBOARD and merge your accounts.

I checked your account Dustified and it seems like you have 211 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server.

 

To merge your account you can use the following guide under the spoilers:

[spoiler= Step 1]

Log into your dashboard and click the [Merge is required] button:

 

 

 

[spoiler=Step 2]

Select the desired merge option; once you get the successful merge dialogue, you're done!

 

 

 

 

I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging.

 

In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the WEBSITE-FORGOT PASSWORD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment.

 

Let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !