stucked

[Gooomy]

i cant play pro bcz game bloked

Edited February 19, 2019 by gooomy

[Shinohara]

i cant play pro bcz game bloked

 

Hi @gooomy

 

I'm sorry to hear about your situation.

Could you please try to be more specific about your issue and describe it in a more accurate way?

 

If your client is crashing, i would suggest you to try the following thing if you are on desktop. If you are on android, follow the same procedure but skip the ccleaner part.

• Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
  
• Restart your computer/device
  
• Download again the game from PRO CLIENT DOWNLOAD
  
• Afterwards, make sure you unzip the file and run it as an Administrator.
  

_________________________________________________________

 

Instead, if your character is stuck in some wall or somewhere in the map, please try the following procedure:

• Try Alt+Tab
  
• Use an Escape Rope
  
• Try battling another player and losing, this should bring you back to your last visited Pokecenter
  
• Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar
  
• Log out, and then back in
  
• Close the whole client and start PRO again
  

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !