Painbr Posted February 20, 2019 Share Posted February 20, 2019 Hello, i have won the event of Best tree on 1 place, but, i dont recived mi reward, i call some staffs on game but no one have did notheng about it yet, the others players have already recived, i am the only one that no recived yet... Can someone help me? I felling so bad about it :/ Nick painbr, silver server It Can be Check on oficial discord, there is a post saing the winners Link to comment https://pokemonrevolution.net/forum/topic/120230-xmas-event-best-tree-reward-1-place-2018/ Share on other sites More sharing options...
Administrator Shinohara Posted February 20, 2019 Administrator Share Posted February 20, 2019 Hello, i have won the event of Best tree on 1 place, but, i dont recived mi reward, i call some staffs on game but no one have did notheng about it yet, the others players have already recived, i am the only one that no recived yet... Can someone help me? I felling so bad about it :/ Nick painbr, silver server It Can be Check on oficial discord, there is a post saing the winners Hi @painbr I would like to inform you that we are really sorry about this situation. I would like to inform you that we are aware of the fact that the reward have not been given yet and, once again, we are sorry about that. However, i can assure you that we are working on that and that, despite i can't give you any estimated time, they will be given as soon as possible. Nevertheless, once the issue will be solved i will update you through this post once they will be given. Please, be patient in the while and let me know if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/120230-xmas-event-best-tree-reward-1-place-2018/#findComment-664995 Share on other sites More sharing options...
Painbr Posted February 24, 2019 Author Share Posted February 24, 2019 But all players have recived i am the only one that not yet, isnt fair Link to comment https://pokemonrevolution.net/forum/topic/120230-xmas-event-best-tree-reward-1-place-2018/#findComment-666536 Share on other sites More sharing options...
Administrator Shinohara Posted February 26, 2019 Administrator Share Posted February 26, 2019 But all players have recived i am the only one that not yet, isnt fair Hi @painbr I would like to apologize for the inconvenience and thank you for your patience. It seems like there was an error on our end and it should not be solved. A Black Medallion and a MS Medallion have been added to your account. Could you please check that? Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/120230-xmas-event-best-tree-reward-1-place-2018/#findComment-667404 Share on other sites More sharing options...
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