TM's disappearing

[Cleetus]

When I tried to teach my charmander Dragon Claw which I purchased from Celadon Dept. Store I saw in the chat the message: "Charmander learned dragon claw" then the TM disappeared. No 'forget move' screen appeared to let me choose which ability to replace. I tried it again to confirm and the same thing happened. Shortly after I attempted to teach another TM, not dragon claw, to a different pokemon and the same thing happened. I tried relogging multiple times, and reinstalling the client. This is on the mac client. Thanks for your time.

[Shinohara]

When I tried to teach my charmander Dragon Claw which I purchased from Celadon Dept. Store I saw in the chat the message: "Charmander learned dragon claw" then the TM disappeared. No 'forget move' screen appeared to let me choose which ability to replace. I tried it again to confirm and the same thing happened. Shortly after I attempted to teach another TM, not dragon claw, to a different pokemon and the same thing happened. I tried relogging multiple times, and reinstalling the client. This is on the mac client. Thanks for your time.

 

Hi @Cleetus

 

I was not able to replicate the error and i could teach Dragon Claw without any issue.

It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up.

 

To fix that, could you please try the following procedure and see if it fixes your error:

1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved.

Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !