Can not teach Rotom hydro pump

[Mastersam]

Hi there,

I evolved my Rotom to Rotom-wash in celaon departmental store. After evolving it is trying to learn hydro pump. I tried to teach it by forgetting hex. But after that I saw that it did not learn it. I tried to recall back it and evolve again to teach hydro pump but a problem occurred. Chek the screen shot and fix that bug problem and help me.

[Shinohara]

Hi there,

I evolved my Rotom to Rotom-wash in celaon departmental store. After evolving it is trying to learn hydro pump. I tried to teach it by forgetting hex. But after that I saw that it did not learn it. I tried to recall back it and evolve again to teach hydro pump but a problem occurred. Chek the screen shot and fix that bug problem and help me.

 

Hi @MasterSam

 

I'm sorry for the inconvenience.

It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up.

 

To fix that, could you please try the following procedure and see if it fixes your error:

1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

After you've downloaded again the latest client, please try to teach again the move to your Rotom interacting with the Rotom Tutor in Hearthome City and the issue should be solved.

Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !