Spikehellsing Posted March 6, 2019 Share Posted March 6, 2019 So it has been some time since i have played. I am trying to login to the silver server with the latest client and i just get told that my username or password is incorrect. Can someone help me fix this? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 6, 2019 Administrator Share Posted March 6, 2019 So it has been some time since i have played. I am trying to login to the silver server with the latest client and i just get told that my username or password is incorrect. Can someone help me fix this? Hi @SpikeHellsing I'm sorry for the inconvenience. It is possible that you may need to change password, therefore could you please try to change it? Please go ahead and change it from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) You might need to try it couple of times in order to make it works. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Spikehellsing Posted March 6, 2019 Author Share Posted March 6, 2019 Ok, so i have just tried it three times and nothing changed. i still cant log in. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 11, 2019 Administrator Share Posted March 11, 2019 Ok, so i have just tried it three times and nothing changed. i still cant log in. Hi @SpikeHellsing I'm sorry for the inconvenience. Could you please clarify if you're trying to use a password with only alphanumerical characters? Also, could you please try even to use only letters in your password? Looking forward to your reply, have a wonderful day. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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