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Hello,

I can't log in to the game ...

I had my main account in the red server and it was transferred to the silver server and now I can not get in!!

What should I do to sign in?

Hey there, @Charichou

 

I would like to say sorry for the Inconvenience, This is a common problem after merging but were in luck because it has an easy fix. Please try resetting your password on your Dashboard as it should fix the problem immediately. You can reset it by clicking "Forgot Password".

 

When reseting your password please make sure to use an alphanumerical one (characters allowed from A to Z, 0 to 9). Take note that the account email and username are required to change the password.

 

Let me know here if it works or if doesn't work for you. Looking forward to your answer :)

 

With kind regards, Juliph

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