Ninebody Posted March 18, 2019 Share Posted March 18, 2019 I'm stuck in NPC and I can't move. It's the second number. I don't know how to proceed. Can I help to send the characters back to PC? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 18, 2019 Administrator Share Posted March 18, 2019 I'm stuck in NPC and I can't move. It's the second number. I don't know how to proceed. Can I help to send the characters back to PC? Hi @Ninebody I would like to apologize for the inconvenience and thank you for contacting us about your issue. The issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be really soon. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Ninebody Posted March 19, 2019 Author Share Posted March 19, 2019 Hi @Ninebody I would like to apologize for the inconvenience and thank you for contacting us about your issue. The issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be really soon. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day ! I can't send pictures there. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 27, 2019 Administrator Share Posted March 27, 2019 I can't send pictures there. Hi @Ninebody I'm sorry for the inconvenience and the delay. In the last period there were many updates on the test server, could you please tell me if you were able to unstuck your character or if you are still experiencing the issue? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Ninebody Posted March 27, 2019 Author Share Posted March 27, 2019 Hi @Ninebody I'm sorry for the inconvenience and the delay. In the last period there were many updates on the test server, could you please tell me if you were able to unstuck your character or if you are still experiencing the issue? Looking forward to your reply, have a wonderful day ! Because I've been stuck for too long, I used the other accounts to clear 16 pavilions. should there be no problem? Link to comment Share on other sites More sharing options...
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