Hufyster Posted March 18, 2019 Share Posted March 18, 2019 Hello guys, it's been awile since i didn't came on the game, and now i can'T log in, BUT i can log into the website Link to comment Share on other sites More sharing options...
Aghanim Posted March 18, 2019 Share Posted March 18, 2019 Hello guys, it's been awile since i didn't came on the game, and now i can'T log in, BUT i can log into the website Hello there! I'm sorry for the inconvenience. I have checked your account and found that you have not merged your account. you would need to got to your DASHBOARD and Merge your account by clicking on merge and then selecting your main server (Red Server) and then merge your account. Note: If you still can't login, try changing your password in the DASHBOARD and add alpha-numerals to your new password. Let me know once you're done. Deep Regards. - Aghanim. PRO Rules -- Punishment Policy -- General Support -- How to Report Do not contact staff members for private support. Use the appropriate forum to help others having the issue too. Unsolicited messages will be removed. Link to comment Share on other sites More sharing options...
Hufyster Posted March 18, 2019 Author Share Posted March 18, 2019 hello Aghanim, I can only merge the silver one. and i got 0h play on it. I was playing on gold one. I will try to change my password. Link to comment Share on other sites More sharing options...
Hufyster Posted March 18, 2019 Author Share Posted March 18, 2019 Maybe i need to download a new version ? Link to comment Share on other sites More sharing options...
Aghanim Posted March 18, 2019 Share Posted March 18, 2019 Maybe i need to download a new version ? Hello there! That shouldn't be the problem as the message that would come when you need to update the client is different. Anyway, about the problem. Itseems as though you have more hours of playtime on the old red server, would you like to be unmerged and recover that account or change the password and use the gold server account? Deep Regards. - Aghanim. PRO Rules -- Punishment Policy -- General Support -- How to Report Do not contact staff members for private support. Use the appropriate forum to help others having the issue too. Unsolicited messages will be removed. Link to comment Share on other sites More sharing options...
Hufyster Posted March 18, 2019 Author Share Posted March 18, 2019 oh yes that would be fantastic Link to comment Share on other sites More sharing options...
Aghanim Posted March 18, 2019 Share Posted March 18, 2019 oh yes that would be fantastic As it has been solved in private. I shall lock this topic. Have a nice day and don't hesitate to make a new topic in case of need. Deep Regards. - Aghanim. 1 PRO Rules -- Punishment Policy -- General Support -- How to Report Do not contact staff members for private support. Use the appropriate forum to help others having the issue too. Unsolicited messages will be removed. Link to comment Share on other sites More sharing options...
Recommended Posts