Cant Learn Sucker Punch

[Supercinar2006]

sooo i have evolved my ghastly into level 23 and it opened the move learing page for sucker punch but i need to eat dinner so i go to eat my dinner and didnt close the game when i turned back it is disconnected so i reconnected and the move learning page var still open. i clickednight shade to forget and learn sucker punch but it didint work. i go to the move relearner twice to lear sucker punch i bought it . it got my money but didnt opened the move learing page qhat should i do

[Shinohara]

sooo i have evolved my ghastly into level 23 and it opened the move learing page for sucker punch but i need to eat dinner so i go to eat my dinner and didnt close the game when i turned back it is disconnected so i reconnected and the move learning page var still open. i clickednight shade to forget and learn sucker punch but it didint work. i go to the move relearner twice to lear sucker punch i bought it . it got my money but didnt opened the move learing page qhat should i do

 

Hi @Supercinar2006

 

I'm sorry for the inconvenience.

 

Regard the disconnection that blocked the move teaching, that is normal and intended to be like that since when you disconnect you have no connection to the server anymore and therefore any action get blocked and only the visual part remains.

 

About the move relearner instead, It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up.

 

To fix that, could you please try the following procedure and see if it fixes your error:

1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved.

Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !