Depiction Posted March 26, 2019 Share Posted March 26, 2019 IGN: Depiction Server: Silver All Team Pokemon Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 26, 2019 Administrator Share Posted March 26, 2019 IGN: Depiction Server: Silver All Team Pokemon Hi @Depiction I'm sorry to hear about your situation. I would like to inform you i have moved the thread in order to discuss about it here and not spam in the megathred. Once you merged your account, you selected the wrong server where you had no progress. That have lead you to restart your story and, as the merge automatically reordered your Pokémon in a random way, you finished to play the Kanto's story with a Johto's Pokémon in your team. As you know, you cannot use the Pokémon native other regions while you are playing a specific region, and therefore they should be locked in you rPC until you would have obtained the 8th badge of the current region you are playing. Therefore, all the Pokémon you may have in your party that are not native of Kanto, in this case alakazam, are currently stuck in your team. Before proceeding in moving in your PC your stuck Pokèmon i would like to ask you if you would like to unmerge your account in order to get back all your story-progress or if you would like instead to continue with your current progress and re-do the story. Please, in case you should decide to unmerge, refrain from doing any trade on the silver server, as that would made you not anymore eligible for the unmerge. Looking forward to your reply, have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Depiction Posted March 29, 2019 Author Share Posted March 29, 2019 Thank you for your response. I would like to do whatever is most reasonable to you. I dont want to lose any progress so i think i would like to unmerge Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 31, 2019 Administrator Share Posted March 31, 2019 (edited) Thank you for your response. I would like to do whatever is most reasonable to you. I dont want to lose any progress so i think i would like to unmerge Hi @Depiction I'm sorry for the delay in the reply. I would like to inform you that i have forwarded an unmerge request to our admin, please be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our admin may be busy. In the while you wait, i can move your stuck pokemon into your PC but remember that you wont have to do any kind of trades or the unmerge won't be possible. As it seemed you had some problem in understand what the issue is, i'll try to explain you. When you select the wrong server while merging, like the one where you had 0 hours like you did, you lose all your story progress (badges, champion etc) but you keep anyway all your Pokémon and Items. Unmerging will give you the chance to merge again and select the server where you had all your badges, the region champion etc. Please, let me know if you have any further questions in the while you get unmerged. Have a wonderful day ! Edited March 31, 2019 by Shinohara Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Depiction Posted March 31, 2019 Author Share Posted March 31, 2019 Thank you so much Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 7, 2019 Administrator Share Posted April 7, 2019 Thank you so much Hi @Depiction Thank you for your patience. I would like to inform you that your accoutn has been successfully unmerged. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account Depiction and it seems like you have 82 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Depiction Posted April 7, 2019 Author Share Posted April 7, 2019 Hello, Thank you for unmerging my account i have successfully been playing today. Sadly i have 2 pokemon now stuck in my party that werent stuck earlier today. Meowth and Sandshrew. Please help!! Link to comment Share on other sites More sharing options...
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