CANT LOG INTO MY SILVER ACCOUNT

[Rodkovni]

I requested the server transfer (red/blue). I waited a few days and nothing happened, because the error message is always the same: password and or invalid login. After resetting my password today, I was able to log in silver, but he shows to create a new doll and did not have the transfer. Ps. the old one is still normal on the gold server.

Edited March 29, 2019 by Rodkovni

[Shinohara]

I requested the server transfer (red/blue). I waited a few days and nothing happened, because the error message is always the same: password and or invalid login. After resetting my password today, I was able to log in silver, but he shows to create a new doll and did not have the transfer. Ps. the old one is still normal on the gold server.

 

Hi @Rodkovni

 

I'm sorry for the inconvenience.

I would like to inform you that the "invalid id/password" error is a common error that can be fixed by changing the password from HERE and picking a alphanumerical one, as you have probably did.

However, after checking your account, it seems like you have 102 hours of gameplay on the Gold (ex Yellow) server while you had zero hours on the Red/Blue.

Please, do note that Red and Blue merged into Silver and, since you had zero hours of gameplay on the red/blue server then it is normal to have zero on the silver one.

 

 

If you are interested in transferring your progress, i'm sorry to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018) .

If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC.

Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements.

 

Let me know if you have any further questions.

Have a wonderful day !