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Client Bug. Android Version.

Featured Replies

Hello,

First of all, I delete cache, data and all previous APK I had on Andeoid phone.

 

Lets explain the bug:

Screenshot_20190401-100735__01__01.thumb.jpg.c36780c886086428bfe7cda303fc47dc.jpg

 

These are my game options, and basically all buttons in the left side on the Yellow line doesnt work. Let me show you with a video.

(You can see where I click in the video).

 

As you can see: the GUI works, but not the click on the left side.

 

Lets try Maximizing the GUI:

Screenshot_20190401-101114__01__01.thumb.jpg.b35a6a4498abed9506616d6d6ca09d33.jpg

Same problem appears, all buttons in the left side of the lane doesnt work.

We can see this better on this other video:

 

All previous versions work good in my phone, thie one is the first time I have this bug.

 

Thanks for watching and feel free to ask me anything for more information.

Hello,

First of all, I delete cache, data and all previous APK I had on Andeoid phone.

 

Lets explain the bug:

[ATTACH=full]74166[/ATTACH]

 

These are my game options, and basically all buttons in the left side on the Yellow line doesnt work. Let me show you with a video.

(You can see where I click in the video).

 

As you can see: the GUI works, but not the click on the left side.

 

Lets try Maximizing the GUI:

[ATTACH=full]74167[/ATTACH]

Same problem appears, all buttons in the left side of the lane doesnt work.

We can see this better on this other video:

 

All previous versions work good in my phone, thie one is the first time I have this bug.

 

Thanks for watching and feel free to ask me anything for more information.

Hello there!

I'm going to need more details about the device you're using and its specifications, does it have a notch or not?

Let me know with a reply down below!

 

Deep Regards.

- Aghanim.

PRO Rules -- Punishment Policy -- General Support -- How to Report

Do not contact staff members for private support.

Use the appropriate forum to help others having the issue too.

 

Unsolicited messages will be removed.

  • Author
Hello there!

I'm going to need more details about the device you're using and its specifications, does it have a notch or not?

Let me know with a reply down below!

 

Deep Regards.

- Aghanim.

Hello, Im actually using a One Plus 6T (Have Notch).

The specifications are:

Screenshot_20190401-142139__01.thumb.jpg.a354f543886c49738b2b53058d7f175f.jpg

The graphic card is Adreno 630.

 

I read the Announcement and desactivate the notch, but the bug still happens.

 

(Wait some minutes i will record the screen).

Hello, Im actually using a One Plus 6T (Have Notch).

The specifications are:

[ATTACH=full]74206[/ATTACH]

The graphic card is Adreno 630.

 

I read the Announcement and desactivate the notch, but the bug still happens.

 

(Wait some minutes i will record the screen).

Is there a way you could rotate the screen around and see if it still doesnt work?

Let me know when you do.

 

Deep Regards.

- Aghanim.

PRO Rules -- Punishment Policy -- General Support -- How to Report

Do not contact staff members for private support.

Use the appropriate forum to help others having the issue too.

 

Unsolicited messages will be removed.

  • Author
Is there a way you could rotate the screen around and see if it still doesnt work?

Let me know when you do.

 

Deep Regards.

- Aghanim.

The video:

 

And, no I cant rotate the screen. The option is not in the game anymore (Or I cant see). And the mobilephone dont rotate the screen when PRO is open.

  • Author

Hello again, I force to rotate the screen with another app. In my case (Rotation Center). And now the game its working properly.

So the fail is in the notch part.

I hope you can fix it and if you need any more tell me please

 

 

Update:

I cant now open Map or Local chat, and also when you change between apps, you can see a "White Big Line" in the notch zone, just appears and disappears but its probably what it is boockng the game.

 

Video here:

 

@Aghanim

Edited by Yakuzah

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