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Free safari problem

Pegasusahri
in Resolved General Support

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I acquired 8 badges on the test server however I still have to pay to enter the safari. Can this get fixed somehow for me please?

 

IGN: PegasusAhri

Server: Silver

 

Capture.PNG.01448babe90ea721750673ee94bb5824.PNG

  • Author

Also apparently there was an NPC you needed to speak to to choose server and such I was told however I do not remember if I spoke to this NPC or not that may be the problem (if that helps at all)

I acquired 8 badges on the test server however I still have to pay to enter the safari. Can this get fixed somehow for me please?

 

IGN: PegasusAhri

Server: Silver

 

[ATTACH=full]74184[/ATTACH]

 

Hi @PegasusAhri

 

I'm sorry for the inconvenience.

I would like to inform you that we are aware of the the issue and it has been forwarded to the relevant parties that are currently looking into that.

Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be today as the issue as been already found and the fix is being applied. I will personally update you as soon as we will have solved the issue and an announcement will be made on our OFFICIAL PRO DISCORD as soon as the issue will be fixed.

Please, be patient in the while.

 

Have a wonderful day !

image.gif

 

I acquired 8 badges on the test server however I still have to pay to enter the safari. Can this get fixed somehow for me please?

 

IGN: PegasusAhri

Server: Silver

 

[ATTACH=full]74184[/ATTACH]

 

Hi @PegasusAhri

 

Thank you for your patience.

As announced on our OFFICIAL PRO DISCORD the issue has been now solved and, if you had the 4th badge on the test server, you should be able to access the free-safari correctly by walking through the door. Make sure to not talk with the guards or they will make you pay.

Could you please check that?

 

Looking forward to your reply, have a wonderful day!

image.gif

 

  • Author
Hi @PegasusAhri

 

Thank you for your patience.

As announced on our OFFICIAL PRO DISCORD the issue has been now solved and, if you had the 4th badge on the test server, you should be able to access the free-safari correctly by walking through the door. Make sure to not talk with the guards or they will make you pay.

Could you please check that?

 

Looking forward to your reply, have a wonderful day!

 

Yeah it works, thanks for the help!
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