Safari Problem

[Raphaelml900]

so I went to collaborate with the test server, I informed some bugs, for example the lack of surf after the 6th gym and the npc that did not speak in goldenrod market, but I did not save any prints because I believed in the capacity of the administrators of the game. now I am without my free safari reward and I can not prove it since they deleted the bug reports chat ... discouraging it. unique print save that I have is this one just before doing the cerulean gym https://cdn.discordapp.com/attachments/374311728139337736/557024855166287883/unknown.png on 03/17 I want to know what will be done?

[Shinohara]

so I went to collaborate with the test server, I informed some bugs, for example the lack of surf after the 6th gym and the npc that did not speak in goldenrod market, but I did not save any prints because I believed in the capacity of the administrators of the game. now I am without my free safari reward and I can not prove it since they deleted the bug reports chat ... discouraging it. unique print save that I have is this one just before doing the cerulean gym https://cdn.discordapp.com/attachments/374311728139337736/557024855166287883/unknown.png on 03/17 I want to know what will be done?

 

Hi @raphaelML900

 

I'm sorry for the inconvenience.

I would like to inform you that we are aware of the the issue and it has been forwarded to the relevant parties that are currently looking into that.

Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be today as the issue as been already found and the fix is being applied. I will personally update you as soon as we will have solved the issue and an announcement will be made on our OFFICIAL PRO DISCORD as soon as the issue will be fixed.

Please, be patient in the while.

 

Have a wonderful day !

[Shinohara]

so I went to collaborate with the test server, I informed some bugs, for example the lack of surf after the 6th gym and the npc that did not speak in goldenrod market, but I did not save any prints because I believed in the capacity of the administrators of the game. now I am without my free safari reward and I can not prove it since they deleted the bug reports chat ... discouraging it. unique print save that I have is this one just before doing the cerulean gym https://cdn.discordapp.com/attachments/374311728139337736/557024855166287883/unknown.png on 03/17 I want to know what will be done?

 

Hi @RapaelML900

 

Thank you for your patience.

As announced on our OFFICIAL PRO DISCORD the issue has been now solved and, if you had the 4th badge on the test server, you should be able to access the free-safari correctly by walking through the door. Make sure to not talk with the guards or they will make you pay.

Could you please check that?

 

Regard the other rewards, they will be rewarded soon, please be patient in the while and sorry for the delay.

 

Looking forward to your reply, have a wonderful day!