Dragon55555 Posted April 2, 2019 Share Posted April 2, 2019 Whenever i go to another route ,the screen becomes black and the character does not move. I don't know how to send the screenshot. But can u pls solve this problem? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 2, 2019 Administrator Share Posted April 2, 2019 Whenever i go to another route ,the screen becomes black and the character does not move. I don't know how to send the screenshot. But can u pls solve this problem? Hi @Dragon55555 I'm sorry for the inconvenience. Could you please tell me what is your device (android, mac, windows 32bit, windows 64 bit)? Also, as a way to try to solve the issue, could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. Please, let me know if that should be able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Dragon55555 Posted April 2, 2019 Author Share Posted April 2, 2019 Yep ,It did solve my problem THank You a lot.. Link to comment Share on other sites More sharing options...
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