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Whenever i go to another route ,the screen becomes black and the character does not move.

I don't know how to send the screenshot.

But can u pls solve this problem?

 

Hi @Dragon55555

 

I'm sorry for the inconvenience.

Could you please tell me what is your device (android, mac, windows 32bit, windows 64 bit)?

Also, as a way to try to solve the issue, could you please try to follow the here below procedure and tell me if it solves your issue:

  • Delete/Unistall the old client of PRO and delete all the remaining files
  • Download the latest client from PRO WEBSITE DOWNLOAD

Do note that sometimes a restart of your device may be required in order to delete/install the application.

Please, let me know if that should be able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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