Loverboi099 Posted April 2, 2019 Share Posted April 2, 2019 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 2, 2019 Administrator Share Posted April 2, 2019 [ATTACH=full]74316[/ATTACH] Hi @Loverboi099 I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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