Thumbboi Posted April 2, 2019 Share Posted April 2, 2019 Hello, I'm trying to donate in order to get some coins for my account on the Gold server but everytime I go into the process it says my username doesn't exist, I'm also unable to login on the main website maybe there is a correlation between these issues? Ingame name: Thumbboi Server: Gold There isn't much info I can include since I only get the invalid username info, hope it helps though! Sincerely, Thumbboi Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 3, 2019 Administrator Share Posted April 3, 2019 Hello, I'm trying to donate in order to get some coins for my account on the Gold server but everytime I go into the process it says my username doesn't exist, I'm also unable to login on the main website maybe there is a correlation between these issues? Ingame name: Thumbboi Server: Gold There isn't much info I can include since I only get the invalid username info, hope it helps though! Sincerely, Thumbboi Hi @Thumbboi I'm sorry for the inconvenience. I would like to inform you that there was indeed an issue on our end. However, our Developers should have fixed it and you should now be able to correctly make a donation. Please, let me know if your issue has been solved and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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