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Unable to donate, Invalid username error

Featured Replies

Hello,

 

 

I'm trying to donate in order to get some coins for my account on the Gold server but everytime I go into the process it says my username doesn't exist, I'm also unable to login on the main website maybe there is a correlation between these issues?

 

Ingame name: Thumbboi

Server: Gold

 

There isn't much info I can include since I only get the invalid username info, hope it helps though!

 

 

Sincerely,

 

Thumbboi

Proof.thumb.png.25bdc63e6a374c113116f14024d58f87.png

Hello,

 

 

I'm trying to donate in order to get some coins for my account on the Gold server but everytime I go into the process it says my username doesn't exist, I'm also unable to login on the main website maybe there is a correlation between these issues?

 

Ingame name: Thumbboi

Server: Gold

 

There isn't much info I can include since I only get the invalid username info, hope it helps though!

 

 

Sincerely,

 

Thumbboi

 

Hi @Thumbboi

 

I'm sorry for the inconvenience.

I would like to inform you that there was indeed an issue on our end. However, our Developers should have fixed it and you should now be able to correctly make a donation.

 

Please, let me know if your issue has been solved and if you have any further questions.

Have a wonderful day !

image.gif

 

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