Jump to content

INVALID USERNAME OR PASSWORD


Lumosmaxima10

Recommended Posts

Hey!! last night i changed my password in dashboard, after that i was not able to login into my game both silver and gold it kept saying invalid username or password! what should i do? I already tried to write password with capslock already uninstal the game and reinstaled it. what else can i do please help me!!

Link to comment
Share on other sites

  • Administrator
Hey!! last night i changed my password in dashboard, after that i was not able to login into my game both silver and gold it kept saying invalid username or password! what should i do? I already tried to write password with capslock already uninstal the game and reinstaled it. what else can i do please help me!!

 

Hi @Lumosmaxima10

 

I would like to apologize for the inconvenience.

The Dashboard, Website Login, and Password Reset isn't working properly right now. Resetting your password temporarily won't let you be able to login in-game. We're aware of this issue and it has been forwarded to the relevant parties. However, there is no estimated time as to when the issue will be fixed. Please stay tuned in #announcements (Currently #cherubi-news-4) of our Official PRO Discord for further announcements.

Once again, we apologize for the inconvenience.

 

Have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...