Jump to content

client patch error


Recommended Posts

  • Administrator
it started to do the update but would be stuck on one part for a long time so i restarted the update and got an error message

 

Hi @Avery670

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

  • Disable your antivirus and firewall
  • Delete/Unistall the old client of PRO and delete all the remaining files
  • Download the latest client from PRO WEBSITE DOWNLOAD

Do note that sometimes a restart of your device may be required in order to delete/install the application.

If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it.

 

Looking forward to your reply, have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...