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With the new update, I am having trouble when I get to the patching stage. Please help

 

Hello there, Westbro.

 

I'm sorry for the inconvenience. In order to fix this error, you need to follow the procedure below:

  • Disable your antivirus and firewall
  • Delete/Unistall the old client of PRO and delete all the remaining files
  • Download the latest client from here

Keep in mind that sometimes you might need to restart your device in order to delete/install the application. If that doesn't solve the problem, add an exception to your firewall/antivirus and reactivate it.

Hope this helped, looking forward to your reply!

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Do not contact staff members for private support.

Use the appropriate sub-forum to eventually help others with the same issue.

 

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Yes, but I didn't have to disable my antivirus and firewall.

 

I'm glad to hear the issue is resolved for your case! I'll now lock this thread, have a great day! Feel free to make another post for any question or issue you are experiencing in the future.

PRO RulesPunishment PolicyHow to Report

Do not contact staff members for private support.

Use the appropriate sub-forum to eventually help others with the same issue.

 

Unsolicited messages will be vanished.

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