Jump to content

Recommended Posts

  • Administrator
keeps saying my username and password are incorrect when they are correct

 

Hi @Retweet

 

I'm sorry for the inconvenience.

Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

×
×
  • Create New...