Thatrandomuser Posted April 7, 2019 Share Posted April 7, 2019 No, I didn't forget my password or anything like that, its actually before I can even get to where I can log in. Basically it said something was being patched, and then it started loading. After waiting a bit, more loading, and this. I dunno what to do, so any help would be appreciated Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 7, 2019 Administrator Share Posted April 7, 2019 No, I didn't forget my password or anything like that, its actually before I can even get to where I can log in. Basically it said something was being patched, and then it started loading. After waiting a bit, more loading, and this. I dunno what to do, so any help would be appreciated[ATTACH]75377[/ATTACH] Hi @ThatRandomUser I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Thatrandomuser Posted April 7, 2019 Author Share Posted April 7, 2019 Did the first option, it works now. Thank you for the help Link to comment Share on other sites More sharing options...
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