(Glitch) Lost 10k poke coin @ Seafoam island

[Topnotch2fly]

I was trying to teach Likitung Icy wind from the tutor and it said he learned it. I checked he didn't learn it. I tried again it said the same thing. It took 10k from me and didn't teach my Lititung Icy wind. I believe this is some kind of glitch.

[Shinohara]

I was trying to teach Likitung Icy wind from the tutor and it said he learned it. I checked he didn't learn it. I tried again it said the same thing. It took 10k from me and didn't teach my Lititung Icy wind. I believe this is some kind of glitch.

 

Hi @Topnotch2fly

 

I'm sorry for the inconvenience.

It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up.

 

To fix that, could you please try the following procedure and see if it fixes your error:

1. Delete all the PRO Files that you have (.zip and remaining files too).
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved.

Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Also, unfortunately our current Tools do not permit us to check the shop-logs.

I hope you can understand.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !