Xxmessiahxx Posted April 9, 2019 Share Posted April 9, 2019 I'm playing on mobile (Android) and the map, store and social tabs open up but pvp, backpack , pokedex and trainer tabs also I currently can't teach moves or use items at all. Anyone else having this problem? Link to comment Share on other sites More sharing options...
Xxmessiahxx Posted April 9, 2019 Author Share Posted April 9, 2019 It happened since the recent update Link to comment Share on other sites More sharing options...
Zyon243 Posted April 29, 2019 Share Posted April 29, 2019 Same thing for me, I just started playing, thought I would try it on my phone. I was thinking maybe my fingers are just too fat for the buttons. Link to comment Share on other sites More sharing options...
Koniobrody Posted May 10, 2019 Share Posted May 10, 2019 Hi there. I have the same problem.. is there any way to fix it? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted May 10, 2019 Administrator Share Posted May 10, 2019 I'm playing on mobile (Android) and the map, store and social tabs open up but pvp, backpack , pokedex and trainer tabs also I currently can't teach moves or use items at all. Anyone else having this problem? Same thing for me, I just started playing, thought I would try it on my phone. I was thinking maybe my fingers are just too fat for the buttons. Hi there. I have the same problem.. is there any way to fix it? Hi there ! I'm really sorry for the delay and the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall). Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Zyon243 Posted May 11, 2019 Share Posted May 11, 2019 Hi there ! I'm really sorry for the delay and the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall). Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day ! Hey, so I went through everything here step by step and it did not fix the problem. Would you happen to have another possible fix? Thank you! Link to comment Share on other sites More sharing options...
Koniobrody Posted May 13, 2019 Share Posted May 13, 2019 Hi there ! I'm really sorry for the delay and the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall). Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day ! Hey,tried everything and nothing happens. :( 1 Link to comment Share on other sites More sharing options...
Yriss Posted May 14, 2019 Share Posted May 14, 2019 Just wanted tout get back to the game on Android, can't open backpack or anything thats on the overlay, pretty sad, not willing to play again until it gets fixed Link to comment Share on other sites More sharing options...
Dekkers Posted June 6, 2019 Share Posted June 6, 2019 Hello, i have the same problème, I Can just open "social" on android, on PC no problem Link to comment Share on other sites More sharing options...
Dekkers Posted June 6, 2019 Share Posted June 6, 2019 Hi there ! I'm really sorry for the delay and the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall). Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day ! Juste 1 month ...have you a real solution plz ? Link to comment Share on other sites More sharing options...
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