I'm playing on mobile (Android) and the map, store and social tabs open up but pvp, backpack , pokedex and trainer tabs also I currently can't teach moves or use items at all. Anyone else having this problem?

It happened since the recent update

Same thing for me, I just started playing, thought I would try it on my phone. I was thinking maybe my fingers are just too fat for the buttons.

Hi there. I have the same problem.. is there any way to fix it?

I'm playing on mobile (Android) and the map, store and social tabs open up but pvp, backpack , pokedex and trainer tabs also I currently can't teach moves or use items at all. Anyone else having this problem?

Same thing for me, I just started playing, thought I would try it on my phone. I was thinking maybe my fingers are just too fat for the buttons.

Hi there. I have the same problem.. is there any way to fix it?

 

Hi there !

 

I'm really sorry for the delay and the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device)
  
• Restart your smartphone
  
• Download a new browser different from the one used before
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall).

Please, let me know if you have been able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day !

Hi there !

 

I'm really sorry for the delay and the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device)
  
• Restart your smartphone
  
• Download a new browser different from the one used before
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall).

Please, let me know if you have been able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day !

 

Hey, so I went through everything here step by step and it did not fix the problem. Would you happen to have another possible fix?

 

Thank you!

Hi there !

 

I'm really sorry for the delay and the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device)
  
• Restart your smartphone
  
• Download a new browser different from the one used before
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall).

Please, let me know if you have been able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day !

 

Hey,tried everything and nothing happens. :(

Just wanted tout get back to the game on Android, can't open backpack or anything thats on the overlay, pretty sad, not willing to play again until it gets fixed

Hello, i have the same problème,

 

I Can just open "social" on android, on PC no problem

Hi there !

 

I'm really sorry for the delay and the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device)
  
• Restart your smartphone
  
• Download a new browser different from the one used before
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall).

Please, let me know if you have been able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day !

 

Juste 1 month ...have you a real solution plz ?