TROUBLE INSTALLING ANDROID MOBILE APP

[Rwati]

I am trying to install the android mobile pro application on my Redmi Note 5 + it tried to install them it just says app not installed. I tried rebooting the phone and it doesn't help. I validated I have enough space on my phone and that unknown sources for app is on and allowed. Is anyone able to assist me?

[Shinohara]

I am trying to install the android mobile pro application on my Redmi Note 5 + it tried to install them it just says app not installed. I tried rebooting the phone and it doesn't help. I validated I have enough space on my phone and that unknown sources for app is on and allowed. Is anyone able to assist me?

 

Hi @Rwati

 

I'm sorry for the inconvenience.

Could you please try the following procedure and let me know if it works:

• Delete all the old files or PRO
  
• Restart your Phone
  
• Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD
  

If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to re-install it?

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !