'Can not connect to server'

[Gazor]

Hello there PRO team, I'd like to ask you how can I update my game since I guess the problem is the files. My guess is that it might be the files since I haven't played for like a year? SO.. my question is how can I do that ? Before opening an other chat etc I'd like to let you know that my game laucher is 'Mystical Lugia' and that seems old to me. Let me know please !

Thanks in advance :D

[Shinohara]

Hello there PRO team, I'd like to ask you how can I update my game since I guess the problem is the files. My guess is that it might be the files since I haven't played for like a year? SO.. my question is how can I do that ? Before opening an other chat etc I'd like to let you know that my game laucher is 'Mystical Lugia' and that seems old to me. Let me know please !

Thanks in advance :D

 

Hi @Gazor

 

I'm sorry for the inconvenience.

i would like to inform you that, in order to update your client, you have to follow the here below procedure:

1. Delete all the PRO Files that you have (.zip and remaining files too).
   
2. Restart your device in case you have an android (not needed if you are on PC)
   
3. Download the latest client from HERE
   

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !