Fontes Posted April 19, 2019 Share Posted April 19, 2019 to open the game I get this resolution 1280x1024 and will not let me in what I do help me please Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 19, 2019 Administrator Share Posted April 19, 2019 to open the game I get this resolution 1280x1024 and will not let me in what I do help me please Hi @fontes I'm sorry for the inconvenience. Could you please explain in a more specific and accurate way what is the error you are experiencing? Please, if possible, attach a screenshot of the error. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Fontes Posted April 19, 2019 Author Share Posted April 19, 2019 Hola [uSUARIO = 1410135] @fontes [/ USER] Lo siento por las molestias. ¿Podría explicar de una manera más específica y precisa cuál es el error que está experimentando? Por favor, si es posible, adjunte una captura de pantalla del error. Esperando su respuesta, ¡tenga un día maravilloso! [/ CITA] Al aire libre Link to comment Share on other sites More sharing options...
Fontes Posted April 19, 2019 Author Share Posted April 19, 2019 (edited) This is the problem Switching to resolution 1280x1024 failed,trying lower one all resolution switches have failed Screen: DX11 could not switch resolution ( 1280x1024 fs=1 hz=0) I'm sorry I did not put the image because it weighs a lot the image sorry sorry Edited April 19, 2019 by fontes Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 22, 2019 Administrator Share Posted April 22, 2019 This is the problem Switching to resolution 1280x1024 failed,trying lower one all resolution switches have failed Screen: DX11 could not switch resolution ( 1280x1024 fs=1 hz=0) I'm sorry I did not put the image because it weighs a lot the image sorry sorry Hi @fontes I'm sorry for the inconvenience and the delay. Could you please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Looking to your reply, have a great day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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