bug with resolution

[Liscano1]

[Shinohara]

[ATTACH=full]78569[/ATTACH]

 

Hi @liscano1

 

I'm sorry for the inconvenience.

Could you please try as first thing to check if you have the latest graphic driver installed? If not, please make sure to install them and try again.

If not should not work yet, could you please try the following:

• ▪︎ Change your desktop screen resolution from your Windows settings
  
• ▪︎ Launch your PRO game client
  
• ▪︎ Once the game is open, revert your resolution change back to your initial one
  

This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10

This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7

 

You probably have to try the said procedure couple of times with different resolutions, but try first to change your desktop resolution to the one requested and written in the error-message and, if it doesn't work, try all the other resolutions.

 

Looking to your reply, have a great day !