My TM28 Dig disappeared

[Rivenmain]

I just completed second gym Misty and just got a TM28 (dig) from a kid at the right side of the Cerulean City. I was going to use TM28 on my sandshrew but I accidentally clicked on onix. I really didn't want to use it on my onix. And I didn't select which move to remove for TM28 dig and just got out of the client. And when I join back minute later, my TM28 was gone and none of my pokemon had move dig. Someone help!

[Shinohara]

I just completed second gym Misty and just got a TM28 (dig) from a kid at the right side of the Cerulean City. I was going to use TM28 on my sandshrew but I accidentally clicked on onix. I really didn't want to use it on my onix. And I didn't select which move to remove for TM28 dig and just got out of the client. And when I join back minute later, my TM28 was gone and none of my pokemon had move dig. Someone help!

 

Hi @RivenMain

 

I'm sorry for the inconvenience.

Unfortunately, i regret to inform you that we are not able to do anything to help you in this case as the loss was not experienced due to a bug but due to an error on your end.

If we should refund anyone for a mistake committed by themselves, we should refund a really high amount of people and it would be nearly impossible for us.

 

However don't worry, DIG is not really useful at that point of the story and therefore you will be able to obtain another soon.

In fact you can buy a new one in Celadon Mart for 3,500 pokedollars once you will reach it.

 

I'm sorry to disappoint you but i hope you can understand.

Please, let me know if something is unclear and if you have any further questions.

 

Have a wonderful day!

[Rivenmain]

thanks for your answer!

but thats really inconvenient. i was going to do some battles with 2 to 3 of my friends who just start. therefore i have to go through the mountain moon cave alot. and its going to be super USEFUL. and no, im not going to get another dig soon because only reason i was grinding was to get dig. so im not going to be grinding like how i use to be. DIG was really really really important for me but oh well T-T. ill understand you and your team's incapability.

again thanks for your reply!