Hallo , i can´t find my leftlovers , the last halloween event was broken at the last year ,

since then this item is lost, the last supp have says its invisible ? but what i can do , i need my leftlovers ... thx

Hallo , i can´t find my leftlovers , the last halloween event was broken at the last year ,

since then this item is lost, the last supp have says its invisible ? but what i can do , i need my leftlovers ... thx

 

Hi @citybeat

 

I'm sorry for the inconveneince.

Unfortunately i'm sorry to inform you that if you have lost any item in the last Halloween Event, we cannot do anything for that as 6 months passed from October/November.

We really are not able to check if an item has been lost so many months ago. Even if you would have lost it recently we would have had issues since our TOOLS do not permit to check us when an item disappear but we could have investigated the situation, but not in this case where 6 months passed,

 

I'm sorry to disappoint you but i hope you can understand. Please, let me know if you have any further questions.

Have a wonderful day!