Tm disapeared from inventory

[Primexjf]

Hi, I was wanting to use the dig tm found in cerulean on my pokemon and then my internet blacked out so the tm disappeared and my pokemon didn't learn dig since the internet died during the teaching process.

[Shinohara]

Hi, I was wanting to use the dig tm found in cerulean on my pokemon and then my internet blacked out so the tm disappeared and my pokemon didn't learn dig since the internet died during the teaching process.

 

Hi @PrimexJF

 

I'm sorry for the inconvenience.

Unfortunately, i regret to inform you that we are not able to do anything to help you in this case as the loss was not experienced due to a bug but due to an error on your end.

If we should refund anyone for a mistake committed by themselves, we should refund a really high amount of people and it would be nearly impossible for us.

 

However don't worry, DIG is not really useful at that point of the story and therefore you will be able to obtain another soon.

In fact you can buy a new one in Celadon Mart for 3,500 pokedollars once you will reach it.

 

I'm sorry to disappoint you but i hope you can understand.

Please, let me know if something is unclear and if you have any further questions.

 

Have a wonderful day!