Good morning, i have recently had troubke with the mobile games touch registry, it was working fine this morning letting me hunt and such, but now whe

[Wonderstacey]

Good morning, i have recently had troubke with the mobile games touch registry, it was working fine this morning letting me hunt and such, but now when i try to log in it won't register my touch at all. I have uninstalled an reinstalled the game but to no evail, is this a known fault, I'm on android.

[Shinohara]

Good morning, i have recently had troubke with the mobile games touch registry, it was working fine this morning letting me hunt and such, but now when i try to log in it won't register my touch at all. I have uninstalled an reinstalled the game but to no evail, is this a known fault, I'm on android.

 

Hi @WonderStacey

 

I'm sorry for the inconvenienve.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device)
  
• Restart your smartphone
  
• Download a new browser different from the one used before
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

There was some people having this issue, but they resolved with a restart and a clear reinstall like that. (and not a simple uninsta--reinstall).

Please, let me know if you have been able to solve your issue and if you have any further questions.

 

Looking forward to your reply, have a wonderful day !