I'm stuck in loading screen

[Nedaum]

During move to another map an connection error occured

 

I tried to reconnect, but I could only see the loading screen like a picture and disconnected again,agian and again..

 

Please let me out

[Shinohara]

During move to another map an connection error occured

 

I tried to reconnect, but I could only see the loading screen like a picture and disconnected again,agian and again..

 

Please let me out

 

Hi @Nedaum

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

 

Looking forward to your reply, have a wonderful day!