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Can't install the android app.

Yohis
in Resolved General Support

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As the title says I just can't install the apk. It looks like it starts installing and then I just get "App not installed". I'm using Samsung galaxy s7 edge. Anyone got an idea what to do?

As the title says I just can't install the apk. It looks like it starts installing and then I just get "App not installed". I'm using Samsung galaxy s7 edge. Anyone got an idea what to do?

 

Hi @Yohis

 

I'm sorry for the inconvenience.

Could you please try the following procedure and let me know if it works:

  • Delete all the old files or PRO
  • Restart your Phone
  • Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD

If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to re-install it?

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

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